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What is Live Online Training?

There’s a lot of change happening at the moment, new ways of working and jargon!

So, we’ve created this simple factsheet so you know exactly what we mean by Live Online Training and what to expect with our Live Online training courses.


Is there an actual tutor taking the course and can I speak to them?

Yes, there’s a live tutor present throughout the course. You can chat to the tutor, ask questions, get immediate feedback and speak to other delegates.


How does a Live Online course differ from a standard face-to-face course?

The course is delivered in real time, following the typical programme and timings of a face-to-face course.  The only real difference is that the trainer isn’t in the room with you!


I know your face-to-face courses are always very interactive, can we still do group exercises and discussions?

Yes, we still include lots of group work, exercises and discussion via the use of breakout rooms. These are really easy to use – we’ll show you how. To maintain the face-to-face element we encourage delegates to keep their camera on, so we keep a group feel, obviously, it’s up to you.


I think sitting in front of a screen all day will be tiring – is it?

Live online training can be a little more intense than face-to-face as you are in front of a screen, however, we pack in lots of interaction and have plenty of breaks to get you away from the screen.


I’ve not used a learner platform before, what if it goes wrong?

Don’t worry – we’ve all learnt from experience! Achieve is quite easy to use and we’ll start with some hints and tips before we start. If you do leave or disconnect yourself – no problem, just join the call again!


I’m working remotely, can I still take part?

Yes, of course, we can train anyone anywhere! So, if you’re on-site or at home you can log on just the same, you just need a stable internet connection and a computer/laptop with a camera and microphone.


Do I still get course notes?

Yes, to get the full benefits of online learning we send out soft copy notes beforehand, so if you still prefer a hard copy you can print them off before the course starts. Soft copy notes are more portable, easier to access and, if you’re WFH, less work clutter! Obviously, there are environmental benefits too.


Can I still take regulated exams on an online course?

Yes, our awarding body Highfield Awarding Body for Compliance (HABC) have an industry-leading remote invigilation service which we use. We’ll send you more details of how this works before the course.


Can we have multiple sites on the same course?

Of course, you can have as many sites logging on as you need.  We can work around your business requirements to make sure you get the most out of your training.

How can Live Online be delivered?

A group of delegates on-site with remote tutor

Small training room? No problem, have 1 or more rooms join the same training session for up to 12 delegates

Individual delegates working remotely

Perfect if your delegates are working from home or in a room by themselves on-site

Combination of both – group on-site and remote workers

If you have some of your staff working from home, we can still train everyone together!

All our courses can be delivered as ‘Live Online’ training …


Food Safety

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Food Defence

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Product Integrity

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Advanced Microbiology

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Root Cause Analysis

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Allergen Control

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Delivering Training

Delivering Training

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Bespoke Food Safety Course

Build a bespoke course

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See what customers have to say about our Live Online courses

Highly recommended

Adele’s courses are always informative and fun, she uses real life scenarios which brings the courses to life, The exercises she gives are really useful and really gets you thinking about your own factories and procedures. Highly recommend. Thank you Adele.

M. Watson
Course Attended:M&S Product Integrity - Improving

Excellent course…knowledgeable tutor

Excellent course led by a very knowledgeable teacher. Despite my initial reservations over the use of online training, this was a great course, very well organised from a remote technology point of view. Great discussions held between all participants to really grasp how to understand and implement the finer points of HACCP.

ML3 Technical
Course Attended:Level 4 HACCP

Ready to carry out RCA now

Great course! I feel more informed and ready to carry out RCA now.

Jamie Watson
Course Attended:Root Cause Analysis

Well organised and easy to follow

Training was well organized and easy to follow. Even it was my first experience in online course all was well instructed.

Laura Plote
Brioche Pasquier
Course Attended:Level 3 HACCP Open

Would recommend to anyone

Premier Foods Logo

Loved it! Great group. Would recommend to anyone.

Ryan White
Premier Foods
Course Attended:Level 4 HACCP - Open (Blended)