Is there an actual tutor taking the course and can I speak to them?
Yes, there’s a live tutor present throughout the course. You can chat to the tutor, ask questions, get immediate feedback and speak to other delegates.
How does a Live Online course differ from a standard face to face course?
The course is delivered in real time, following the typical programme and timings of a face to face course. The only real difference is that the trainer isn’t in the room with you!
I know your face to face courses are always very interactive, can we still do group exercises and discussions?
Yes, we still include lots of group work, exercises and discussion via the use of breakout rooms. These are really easy to use – we’ll show you how. To maintain the face to face element we encourage delegates to keep their camera on, so we keep a group feel, obviously it’s up to you.
I think sitting in front of a screen all day will be really tiring – is it?
Live online training can be a little more intense than face to face as you are in front of a screen, however we pack in lots of interaction and have plenty of breaks to get you away from the screen.
I’ve not used MS Teams before and I’m a bit nervous of doing something wrong!
Don’t worry – we’ve all learnt from experience! Teams is easy to use, and we start each course with a quick tutorial. We also send out some tips and hints beforehand to make it easier for you. If you do press the red button and disconnect yourself – no problem just follow the link we gave you to jump back on!
I’m working from home, can I still take part?
Yes of course, we can train anyone anywhere! So, if you’re onsite or at home you can log on just the same, you just need a stable internet connection and computer/laptop with camera and microphone.
Do I still get course notes?
Yes of course. To get the full benefits of online learning we send out soft copy notes beforehand, so if you still prefer a hard copy you can print them off before the start of the course. Soft copy notes are much more portable, easier to access and, if you’re WFH your house doesn’t get cluttered with work things. Obviously, there are all the environmental benefits too.
Can I still take regulated exams on an online course?
Yes, our awarding body Highfield Awarding Body for Compliance (HABC) have an industry leading remote invigilation service which we use. If your course includes a regulated exam, we’ll send you more details of how this works before the course.
Can we have multiple sites on the same course?
Of course, you can have as many sites logging on as you need. We can work around your business requirements to make sure you get the most out of your training.
How can Live Online be delivered?
A group of delegates on-site with remote tutor
Small training room? No problem, have 1 or more rooms join the same training for up to 12 delegates
Individual delegates working remotely
Perfect if your delegates are working from home or in a room by themselves on-site
Combination of both – group on-site and remote workers
If you have some of your staff working from home, we can still train everyone together!